Category Archives: Blog

DMA North elections

We’re excited to announce that B2B CM Managing Director Stella Jones is standing for election to DMA North in the current DMA elections. The role of DMA North is to maximise the use of direct marketing and establish itself as … Continue reading

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If it walks like a duck

If you engage with customers using a telephone, you are telemarketing. If you call people to start off a sales conversation, you are telemarketing. If you make sure you have the right contact details for someone by asking them, you are telemarketing. Continue reading

Posted in Appointment making, Blog, Cold calling, Cold calling, Data, Data audit, Data cleanse, Filling sales pipeline, Lead generation, List building, Looking for new customers, Outsourcing, Telemarketing, Telemarketing Services, Understand customers | Tagged , , , , , | Comments Off

Ready to outsource?

The benefits of outsourcing  are clear. You save time, money and complement existing skills, bringing serious, measurable ROI and delivering your business objectives on target and on budget. We’re ready, are you? Choosing the right sales outsource partner is important. … Continue reading

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DMA concerns over EU Data Protection Regulation

The DMA (of which B2B CM is a member) has published is views on the proposed EU Data Protection Regulation. Continue reading

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How do you deal with a sales objection?

Many objections are the result of limited information. If the customer doesn’t have enough information to make an informed buying decision, they will not make a buying decision! Continue reading

Posted in Appointment making, Blog, Cold calling, Lead generation, List building, Looking for new customers, Telemarketing | Tagged , , , , | Leave a comment

Are your customers clean?

Freshen up your customer and prospect records. Is your customer information looking dull and grey? Has the life gone out of your live prospects? The dirtier your data the less able you are to achieve your business objectives. Let B2B … Continue reading

Posted in Accurate data, Blog, Customer validation, Telemarketing, Understand customers | Leave a comment

It’s not about reach, it’s about conversations

Next time someone offers you an advertisement that will ‘reach 1,000s of customers’ ask how many of those ‘1,000s’ will turn into customers. Ask how many will read every word or watch every second of your advertisement. Continue reading

Posted in Appointment making, Blog, Cold calling, Lead generation, Looking for new customers, Telemarketing | Tagged , , , , , | Leave a comment

Is telemarketing still effective?

Call Centre Cafe reports on the question of is telemarketing an effective business tool for generating sales? Continue reading

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Spreading the Word of Mouth

Our first newsletter of 2012 focusses on how telemarketing can improve upon word of mouth recommendations for businesses. If you’d like to receive our regular emails then please use our sign-up form. Continue reading

Posted in Appointment making, Blog, Email, Lead generation, List building, Looking for new customers, Telemarketing | Tagged , , , , , | Leave a comment

Don’t make 2011′s mistakes in 2012

New year resolutions are traditionally those plans that you aspire to complete, but fail at — year in, year out! How would you like to make 2012 the year that you don’t? Continue reading

Posted in Blog, Business challenge, Data, Data audit, Data cleanse, List building | Tagged , , , , , , , , , | Leave a comment

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